![]() If a Windows Resource Protection found corrupt files and successfully repaired them message displays, continue with these steps. If a Windows Resource Protection did not find any integrity violations message displays, continue to the next step. The Microsoft SFC utility attempts to find and repair any damaged or corrupt files. Type sfc /scannow in the command prompt, and then press Enter. Search Windows for command, right-click command prompt from the list of search results, and then select Run as Administrator. Use the Microsoft System File Checker (SFC) utility to repair damaged or corrupt system files.Ĭlose all open programs and apps running in Windows. If a User Account Control message displays, click Yes.įollow the on-screen instructions to complete the software removal.Īfter the software uninstall is complete, restart the computer, and then continue to the next step. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Search Windows for programs and features, and then click Programs and Features in the list of results. If your printer connects to the computer with a USB cable, disconnect the cable from the printer. After you restart your computer, printer and router, try this:
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